Who we are
Fidelion Diagnostics Pte. Ltd.
Fidelion Diagnostics Pte. Ltd. (UEN 202527265W) is a private company incorporated in Singapore, with its registered office at 10 Anson Road, #13-09, International Plaza, Singapore 079903.
Privacy
Your information deserves careful handling
Here is how Fidelion approaches it
This notice explains how Fidelion handles personal data associated with this website and enquiries sent to us.
What we collect
Only what is needed.
This website does not currently provide an online contact form or account. If you contact us by email, we may receive your name, contact details, organisation, role, message and any other information you choose to provide.
Our hosting and security providers may process limited technical information such as IP address, browser and device type, requested pages, timestamps and diagnostic or security logs. If analytics or non-essential cookies are introduced, this notice and any required consent controls will be updated before they are used.
Why we use it
Enquiries, operations and security.
We may use personal data to respond to enquiries, manage professional relationships, operate and secure the website, meet legal obligations, maintain business records and protect our rights. We use or disclose personal data only where we have an appropriate basis under applicable law.
Sharing and transfers
Limited to legitimate purposes.
We may share relevant information with service providers, professional advisers, corporate affiliates or counterparties where necessary for the purposes above and subject to appropriate safeguards. Some recipients or systems may be outside Singapore; where required, we take steps to provide protection comparable to applicable Singapore requirements.
Retention and security
No longer than necessary.
We retain personal data only for as long as reasonably necessary for the purpose collected, our legitimate recordkeeping needs and applicable legal requirements. We use reasonable administrative, technical and organisational measures to protect it, although no internet transmission or storage system can be guaranteed completely secure.
Your choices
Access, correction and questions.
Subject to applicable law, you may ask about personal data we hold about you, request access or correction, withdraw consent where processing depends on consent, or raise a concern about our handling of your information.
Contact our data-protection contact at info@fideliondx.com. We may need to verify your identity before acting on a request.
Please do not send health records
This website is not a patient portal.
Do not send medical records, genetic data, test results or other sensitive patient information to our general or media email addresses. Patients should contact their treating healthcare professional or testing laboratory.